Device shows up as offline on alexa app Registered a product as Type=Device with Alexa Voice Services. So here is my list of concerns. Alexa Devices no longer linked to Wyze Skill. Wyze outlet and wyze bulb don't work in Alexa. The reason we upgraded to this type of system is because the house is pretty fully smarthome. Finally as you can see I invested into a lot of smart home technology especially invested into your product both money and time wise so I would greatly appreciate it if you could help me out with these issues. I bought a 3rd generation BR30 bulb and I am having nothing but issues every time I power the off then then on a few hours later it resets. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Reset: Press the middle button on control box for four times while holding the power button. If it is smarthome I have pretty much tried or looked into it. Add the light again on the app and Alexa. You can even query the state and other parameters using voice commands (alexa queries with a reportState). Hi- thanks, but yes, I did run through those steps. Press J to jump to the feed. We do not have standard residential equipment in our house. Repeat this multiple times and turn it on again. LIFX light bulbs can be controlled via Amazon echo or echo dot using Alexa voice control to turn on off or dim. So I am thinking I need to exchange this bulb for a new since it fall under the 2 year warranty still so if you could set me up with the procedure to do this that would be great. Third-party smart plugs: Unplug and wait 10 seconds. Restart the Alexa-enabled device. May I ask what make and model of router you are using? I have set up the bridge and paired it with my Alexa app. Setup video to connect LIFX Bulbs to Alexa via an Echo Show. If I understand correctly, it sounds like a smart home device that you successfully discovered is showing as "unresponsive" when you look at the device's details on "Devices" tab of the Alexa app. Try to reboot the smart device and re-discover on Alexa. 3) Choose the speaker you want to factory reset. Tap on Skills & Games. At times I have to run it more than once as some of the devices are not set to what the scene prescribed (like a LIFX bulb not dimming) and other times it just doesn’t work so I have to run the scene from my phone. Don't continue until firmware update is COMPLETE. LIFX LED WiFi Lights for sale in Australia and New Zealand. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Once disabled, tap on Enable to Use for the Wyze skill. As I noted above we have invented in a commercial grade network system which is the UNIFY PROFESSIONAL EDGE SYSTEM. 4. I hope to hear back from you in a timely manner. Alexa will scan and show the devices bound to your Kasa account. Factory reset using the Alexa app. 9 comments. Commands. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Alexa says Philips Hue devices unresponsive . Alexa and Google Assistant each offer a much better way. I am starting to think that LIFX is going out of business given their lack of support and lack of development fixes. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. The bulb does power on and give light. To enable this, go to the Skills section within the Alexa app. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. It took a few tries for the LIFX app to be able to configure the device (a few times the app was stuck in a screen saying "Preparing your device"). Tap on the three lines in the upper left-hand corner. If you have several LIFX lights, but only one is having this issue: Press question mark to learn the rest of the keyboard shortcuts. Amazon Certified: Works with Alexa. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Echo has discovered the bulb. Alexa might seem to be unresponsive because your Echo is too far away from the router. I am using mostly android devices. I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights off and it was unresponsive. Try this as it has solved my issue and now it works with Alexa. Controlling Scenes with Alexa. LIFX Wi-Fi enabled LED smart light bulbs with no hub. Turn off the bulb. A) Getting your Alexa device set-up. I’m on sky(uk) network and not sure if that’s causing the issue. Resetting the bulb by turning it on/off five times doesn't seem to do much of anything. and alexa and with numerous other smarthome devices. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Please help! Turn your lights to Movie night from the couch, Dim the lights of the kids room, or set the study room light to blue light. The bulb does appear on wifi. New comments cannot be posted and votes cannot be cast. Scroll to the bottom and tap Discover devices. Control your lights via iPhone and Android devices. Move it closer to the router and see if this solves the problem. Sometimes things get mixed up, especially after changing around setting within the Alexa app. report. LIFX Clean - Antibacterial Light. You can also group multiple devices together into a "Living Room" group and say “Alexa, turn on living room”. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. 4) Scroll down to Factory Reset and tap it. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. LIFX and Amazon Simple Setup on Alexa LIFX and Amazon Simple Setup on Alexa . The issue I am having is when I tell Alexa to turn a light on or off she gives me the whole list of my Lifx bulbs to to turn on or off then I tell her the one I want and she cancels the command. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and more. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Alexa is Unresponsive. Try saying, "Alexa, turn [group] on/off" or "Alexa, turn [light name] on/off". Log into your LIFX Cloud account at cloud.lifx.com. Help & Questions. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. I have tried the below; Reinstalled all apps. Master bath, hall, living, dining is what I use. Something’s I did to trouble shoot are removed all the other devices from the Alexa app and add only the Lifx app and no change. 100% Upvoted. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Say "Alexa Discover Devices" or do Discovery from Alexa App. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Revoke access for the service you are having issues with. Tap on Your Skills. 99. Just got my first smart light which works with Phillips Hue. and a couple of windows devices. Check bulbs have latest firmware update. 1. LIFX LED WiFi Lights for sale in Australia and New Zealand. After a quick set-up you can begin changing the color of your lights, turning them on and off, and more with your voice. Now I tried to add the bulb back in to the Lifx app and it will not claim it. Lifx Has stepped up their support and they do need more support for a user with standard residential equipment. Raw industrial ambiance of the past meets smart tech of today in our LIFX Filament Amber lights. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. 2) Tap the Echo & Alexa icon at the top. Check the Wi-Fi connection. I have everything I c an converted to insteon. Tap on “DONE” to finish the set up. How to Revive Your Smart Light Settings After a Power Outage. That way, I do not inadvertently turn off the microphone by mistake. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Tap Discover Devices for your Alexa to find your LIFX lights. Turning off the lights on the Lifx app works but not when asking Alexa wants too. 3. 6. Alexa app says “Device is unresponsive” Question. Did you ever get a response? Works with Nest. So with all the money spent you can see why these issues are high on my priory list. I am emailing you because I am having a lot of issues with my Lifx bulbs. I put in a ticket with amazon as well because I am not sure if it is a amazon issue or LIFX and amazon has been working diligently trying to solve the issue and I don’t see the same customer service from LIFX. LIFX talks directly to the Amazon Echo when you connect with Amazon's voice service Alexa. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. new LIFX … Sure - maybe interference related to having both 2.4Ghz and 5Ghz Wifi in my home, maybe there are some compatibility issues with my Telekom router. I have 101 bulbs set up in my house so I well invested into your product. I have even upgraded a lot of bulbs to the generation 3 and gave some old bulbs away. See if restarting your Echo solves the problem of Alexa not responding. Alexa app says “Device is unresponsive” ... up the bridge and paired it with my Alexa app. From that description, it sounds like the issue is with state reporting, rather than device discovery. Since Alexa was not working correct I figured I would try to use the Google assistant on my android phone and it works perfect except for one thing when I connected the Lifx app to Google assistant it created a lot of doubles of bulbs so I am thinking there are some error in my Lifx cloud somewhere when it loaded these bulbs in. You will require access to port 56700 to connect to v2.broker.lifx.co. Once discovery is complete (about 20 seconds)... it will show up under Smart Home icon in bottom right corner of Alexa … Had to rename from Dining room, living room etc to get her to acknowledge each time. All with your voice! 4.1 out of 5 stars 2,393. Has anyone run into the above connection problem with LIFx? 3. Your Devices will now appear in the Alexa app. Here are just a few things you can say to Alexa. It is true that there are many more Z-Wave and Zigbee devices that are supported; these protocols generally work better for home-automation devices than Wi-Fi, and the protocols are more standardized, so as you've read, it's generally also easier to make them work. Make sure about, you have latest update LIFX app. Press and hold the button on the plug. save. Works with iOS, Android and Windows devices. Coloured LEDs. Tap on Wyze and then Disable Skill. Works with iOS, Android and Windows devices. Disable and re-enable the skill for your smart home device in the Alexa app. Lifx Smart LED Glühbirne, WLAN, 800-a19, verstellbar Whites, dimmbar, Kompatibel mit Alexa: Amazon.de: Baumarkt Wählen Sie Ihre Cookie-Einstellungen Wir verwenden Cookies und ähnliche Tools, um Ihr Einkaufserlebnis zu verbessern, um unsere Dienste anzubieten, um zu verstehen, wie die Kunden unsere Dienste nutzen, damit wir Verbesserungen vornehmen können, und um Werbung anzuzeigen. 7 things to know about smart lights before you buy a boatload of them. App seems a lot of glitches. I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights off and it was unresponsive. Try just disabling the skill and re-enabling. Alexa gets confused if the the names are too long. 5 Your LIFX App; 6 Linking and discovering LIFX; 7 Using your LIFX light with Alexa; Troubleshooting Guide. Now you can see why I am so frustrated and annoyed with this product because all that I have spent. Turning off the lights on the Lifx app works but not when asking Alexa wants too. We recommend: Control your lights via iPhone and Android devices. Create a scene in the LIFX app (link to support page). Black Friday Deal 75W equivalent using only 11.5W Cool to warm whites: 1500-9000K Full Colour: Premium RGB LEDs Antibacterial: HEV LEDs $69.99. When the power goes out, it can wreak havoc on the smart home. Close. You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in. Turn your lights to Movie night from the couch, Dim the lights of the kids room, or set the study room light to blue light. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Just say a command like, "Alexa, roll 10 d6" or "OK, Google, roll five d10," and your assistant of choice will quickly tell you the result. Then, re-enable your smart home device again. Download and install any software updates available for your devices. A simple restart often solves a host of mysterious tech problems. Disable and re-enable the skill for your smart home device in the Alexa app. Disconnect your smart home device using the Disable option for your device in the Alexa app. Note: Some manufacturers listed may not be available in all countries. Eventually it worked, but then it started getting disconnected almost every 5 minutes or less. Reconnect the service in the proper location: Alexa app … So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest and Google Home Assistant. Say "Alexa Discover Devices" or do Discovery from Alexa App. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. $9.99 $ 9. A world-first smart light with Polychrome Technology™. That way, I do not inadvertently turn off the microphone by mistake. While holding the button, plug into an outlet. It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. hide. LIFX L3A19LW06E26CA White, A19 Wi-Fi Smart LED Light Bulb, Warm, Dimmable, No Bridge Required, Works with Amazon Alexa, Hey Google, Apple HomeKit . I have a lot of issues with Alexa control just for Lifx only, I have a lot of smart home controlled devices such as HUE, INSTEON, WINK, SMARTHINGS and she understand all of those perfect. report. Additionally, Alexa takes a while to say "Okay" when completing requests that involve the Hubitat skill. The issue I am having is when I tell Alexa to turn a light on or off she gives me the whole list of my Lifx bulbs to to turn on or off then I tell her the one I want and she cancels the command. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Further, Hubitat does support several cloud (e.g., Alexa), Wi-Fi (e.g., Yeelight), and LAN (e.g., Hue Bridge) devices. I have 2 Alexa and hue light. You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in. Custom designed, LIFX Filament Amber includes an omnidirectional internal LED stem for a full 360° of warming radiance, and packs the punch of full brightness at 500 lumens for functional visibility. 2 min read. Do you have an Amazon Alexa device or Wireless Simple Set-up compatible router? 5. Otherwise I guess I'll just do a factory reset. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. So I sent the following email to LIFX and got a ticket (215548) as if they were doing work but have not heard any updates with them. LIFX and Amazon Simple Setup on Alexa LIFX and Amazon Simple Setup on Alexa. Everyone has trouble with them dropping off the network. It literally was within the span of 15 min. 1) Go to Devices. This is the first time it has happened. Like with most electronic devices, rebooting can clear about 80% of issues. hide. This thread is archived. Alexa App show Smart home device as "Server is unresponsive" Our smarthome device works fine when using voice control. I have a lot of issues with Alexa control just for Lifx only, I have a lot of smart home controlled devices such as HUE, INSTEON, WINK, SMARTHINGS and she understand all of those perfect. To get started, select the “Enable Skill” button in the Alexa App to link your Geeni account, and say “Alexa, discover devices”. Setup video to connect LIFX Bulbs to Alexa via an Echo Show. Light Bulbs . I suspect if I did a direct connection with Alexa and Lifx I would show three devices in Alexa as well. If reset was successful, the bulb blinks. Double check whether Kasa App can remotely control the device or not. Then, re-enable your smart home device again. Tap on Disable. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. I can use the names of the individual bulbs, but nothing else. This is the first time it has happened. Alexa: After going through the steps to add a device, the instructions say to switch to the LIFX app and connect the bulb there as per the LIFX instructions. 2. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for