If your Philips Hue light bulbs are still not listed under 'Devices' then follow these steps to relink your account. But when it is configured through flows with Homey (still paired with the Philips Hue Bridge though), it takes 3-6 seconds from a keypress until anything happens with the light. Go to this post where you can see how to control your lights without switching between bridges with the Yeti - Smart Home Automation app. By default, all Philips Hue starter kits contain a Philips Hue bridge. Check the supported voice commands listed below. Please visit the Philips Hue support website for more information. Restart both the Philips Hue bridge and the Echo. Firstly, take your Philips Hue lights, connect them and turn them on. If your Philips Hue bridge is connected to the internet you can check its IP address visiting this link: You can also check the Ip Address on the application setting section. If the automatic method can’t find all your lights you will need to do it manually. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. I had the Hue Skill enabled with Alexa prior to installing my SmartThings hub, however have disabled this skill and done the “forget all devices” and re-discovered devices process multiple times. January 9th, 2018. Yes. Do you own Philips Hue light bulbs that are successfully set up on the same Wi-Fi network? Have you successfully linked your Philips Hue account to your speaker or display via Assistant settings? If the app says that there are some lights “unreachable” it means that they are turned off. Smart bulbs acting up? Make sure that you're using the same Google Account as the primary account from within the Google Home app. It doesn’t require internet connection unless you want to control your lights outside the network. 4- Look for the light you can’t control. If you want to know more about smart lights, check out our post on how to turn yout phone into a remote light control. This site uses cookies from Google to deliver its services and to analyse traffic. Here we show you some of best! I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. If you haven’t bought the Philips Hue lights, then you can get started by buying the starter kit on Amazon which comes with 2 bulbs + Hue Bridge hub.. Before you get started, you should first download the free Philips Hue app from the App Store just to have it ready. After this, you can use Yeti - Smart Home Automation to control your lights. Watch video. Connect your mobile device to the same Wi-Fi network that your speaker or display is connected to. The Hue ColorLoop lab formula is one of my favourites – it’s what I used in the YouTube video towards the start of this post. Resetting Hue bulbs. 5 - Take your bulb and then enter the 6 character you need to introduce. This does not look that smart and it is the last thing you want! Fix unresponsive lights If you have only one light that won’t respond, it could be the result of a couple of issues. This is a security system to avoid rest of people controlling your lights without permission. 10 ways that your Philips Hue lights can change color automatically Method 1 – ColorLoop Lab formula. At the beginning, it will start blinking but it must be fixed. You have to press it to allow apps to control your lights. I can use the names of the individual bulbs, but nothing else. You’ll need it later to pair your light bulbs and also to have them work with iOS 10’s HomeKit. Make sure that you're using a mobile device that has the same Google Account that is currently. Amazon Alexa and Philips Hue Connection Problems. Functionality: - Synchronize your Hue lights directly with the beat of your music from a SoundCloud song/playlist, direct URL link, mic or a file on your device. How to reset Philips Hue bulb via Amazon Echo Plus. One is in downstairs and one is upstairs. Speaking of smart lights from different manufacturers… Because Ikea Trådfri bulbs support the Zigbee standard, you can add them to a Hue Bridge and use the Hue app to control them, rather than the Trådfri app. - Turn lights on/off, change the color and brightness of the lights. Here, we will present some of the most common issues that you can come across while using Philips Hue lights and their solutions. If this light isn’t on, make sure your bridge power adapter is plugged in. Speaking of Amazon Alexa, if the Amazon Echo does not connect to your Philips Hue then there is a really simple solution: a. Hue app. If the app is not able to find all your lights please go to the common issues section. Home › Forums › Hue Forum › Lights turning on/off by themselves Search for: Subscribe to our newsletter to get the best tips and news related to Smart Homes, post on how to turn yout phone into a remote light control, Philips Hue bridge can't find all my lights. Do NOT tap on Discover devices yet. When you use your phone to control the Philips Hue lights you are communicating with that bridge and then it will tell lights what to do (change color, turn on/off…). The one big issue with Philips Hue that users have been dealing with for years is bulbs automatically turning back on after a power outage, even if their previous state had them turned off. I also have Google Home devices in both homes. 4 - After that, your bridge will have been restored to the factory settings. So that, you don't need even to download the Philips Hue app, you can directly get Yeti and start controlling your lights with it. Please turn them on or you won’t be able to control them through the app. Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. Some may work great, some may produce a little buzzing, and some will make the Hue lights flicker to the point of being unusable. The Bulbs are not turned on at the mains; Too far away from your bridge; Too far … You can add up to 50 Philips Hue lights and accessories to one Bridge. Unfortunately, there are zero third-party lights compatible with Hue’s Play sync box. Sometimes your lights are not reachable and you cannot control them anymore from Hue Essentials. This app will turn your house into a real disco. Try the following voice command word for word: Voice command: 'Hey Google, turn on the lights'. - Customize the perfect party atmosphere with a variety of configurable options. With Yeti you will be able to change the color and the warmth of the bulb, create a loop of colors and also lets you create charms, routines and organize your devices by rooms. Follow these steps: 1 - First be sure all your lights are connected and turn on. Try again later! After that click on “Ok”, 6 - Your lights are now all connected to the Philips Hue bridge. Open the Philips Hue app. Go to the Philips Hue mobile app and confirm that you're able to control your lights via the Philips Hue mobile application. Select Other from list of brands mentioned. Go to the Philips Hue mobile app and confirm that you're able to control your lights via the Philips Hue mobile application. (turn them on/off, turn the brightness up, etc.) 2 - Look at the back of your Philips Hue bridge and then look for a small gap next to “restore factory setting (See photo)”, 3 - Take a small stick and introduce it through the hole. b. There are a few reasons this could be. Once you have connected your Philips Hue bridge to your router you will see some lights start blinking and turn on: 1 - First light means your bridge is getting power. Press for 5 seconds. Disable and re-enable the Philips Hue skill using your Alexa app. To do so, unplug the device and give it a few minutes to reboot. Thank you! It is an essential app for those who like to party at home! In case you buy new lights or the bridge doesn’t recognize all your lights, follow these steps to add the lights to your bridge: 4 - Click on the + button and then search, 5 - It will search for your lights automatically. Go to support. If you have multiple Hue Bridges you can control all your lights without switching between them. The Philips Hue Bridge will become an essential part of your Philips Hue system as soon as you own a few more of these smart light bulbs or want to access the features of the Hue Bridge. This is the device that will control all your lights. Oops! Can I use another app to control my lights? Add Ikea Trådfri lights to a Philips Hue system. I have had them up and working for at least a year with no problem. Make sure you've explored all the other troubleshooting options available to do before deleting lights from the system or triggering the factory reset button on the Hue … In fact, the entire Hue Entertainment feature is incompatible with third-party lights. Make sure that you're attempting to control your Philips Hue lights with one of the supported commands: Note: To learn more about how to program a scene, visit Philips Hue Living scenes. Restarting the Wi-Fi in your home is another suggestion. Reconfigure your Philips Hue network Whenever possible it's best to try and avoid resetting your Philips Hue bulbs and the Philips Hue Bridge. If your Philips Hue bridge doesn’t work and you can’t find it with the original Philips Hue app you probably need to do a factory reset. A possible solution to slow or unresponsive Hue lights. Lutron says that its dimmer switches work with Philips’ BR30 Hue bulb, but your mileage might vary. If your Philips Hue light bulbs are still not listed under 'Devices' then follow these steps to. I have a Philips Hue bridge installed in each home, and they do work correctly. Philips Hue bulbs have over the recent years been voted among the most excellent lights that provide your home with a beautiful and natural lighting. Keep reading the blog post to find the solution. Leave us a comment below. Red circled exclamation mark in the Hue app. I’m having an issue with Philips Hue lights showing up in Alexa twice - one light is through smart things, the other is the bulb itself. Take a look at the Yeti - Smart Home Automation app, Yes, you can. When you use your phone to control the Philips Hue lights you are communicating with that bridge and then it will tell lights what to do (change color, turn on/off…) 5 - Now go you need to connect all your lights with your bridge again. If your lights don't appear, force close the Google Home app and try again. Go to Add Device; From the list of device types, Select Light. Internet connection is not necessary if you don’t want to control your lights through the cloud. Philips Hue lights are incredibly reliable in our experience. Fixing the problem is as easy as switching on all your lights. Philips says that if you do use Hue lights with a dimmer, be sure to keep the dimmer on 100% at all times. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. 6. You can use a Hue dimmer without a bridge to reset bulbs. 3 - The third light means that your Philips Hue has internet connectivity. This is the device that will control all your lights. Something went wrong while submitting the form, Yeti connects your Philips Hue Lights with all your smart home devices, Get our top lifestyle & technology content in your inbox. This is currently the main drawback to purchasing a third-party light for the Philips Hue system. 4- This is the sync button. Connect with Philips Hue. No, all you need to have is your Philips Hue bridge connected to a local network and then connect your phone to the same network. You will be able to sync music with your lights, customize them and is free. When I'm in either home, I can launch the Hue app and control lights. 1- Go to your Philips Hue bridge. Why are my Hue Lights Unreachable? What doesn't work is controlling the lights in the second home on the second Philips Hue bridge with Google Home. Please Note: The Philips Hue Starter Kit on Amazon comes with two bulbs and a bridge. The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. You can buy it for 3.99$ for iPhone or Android. Try the following voice command word for word: Voice command: 'Hey Google, turn on the lights'. Philips Hue has added a new feature in its app that now allows users to prevent their Hue lights from turning on automatically after a power outage. Home control – Lights, thermostats, plugs & switches, Tell us more and we’ll help you get there, Set a light brightness to a certain percentage, Dim/Brighten lights by a certain percentage. Something went wrong while submitting the form. 1 Philips Hue Bluetooth smart lights work with all Echo smart speakers/displays. We use this information to comply with local privacy regulations. That means it has been successfully connected to the network. If your Philips Hue lights aren’t responding, maybe it’s time to move your Hue Bridge. Launch Amazon Alexa app on your smartphone. Yes, you can. Can I have two Philips Hue bridges or more on the same network? If not, link your account by following these. Do I need the internet connection to control my lights? The Hue dimmer switch (that I call "remote") instantly turns on the lights when it is configured through the Philips Hue Android app. If you have bought a Philips Hue starter kit all lights will be synchronized and connected with the bridge automatically. Sometimes, some of your lights will look unreachable if you turn them off without using the app. Do any third-party lights work with Philips Hue Play HDMI Sync Box. Verify Philips Hue light bulbs are linked in the Google Home app. Connecting the bridge to your network is as easy as taking an ethernet cable and then connect it to your bridge and your router. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … Note: The circular Philips Hue Bridge (V1) is no longer supported. By default, all Philips Hue starter kits contain a Philips Hue bridge. What are you trying to control with your Philips Hue lights? Hi Sean, thank you for the information. Select your country. Once the Bridge is back online, check to see if you can operate the lights through the Hue app. At this point, I’d first recommend rebooting the Philips Hue Bridge. Try a manual reset. Can I control multiple Hue Bridges at the same time? My downstairs light is … It is only available for iPhone. A post shared by Philips Hue (@philipshue) on Sep 15, 2016 at … Don’t disconnect it. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. Hue Bridge required for Echo (1st Gen) and Echo Dot (1st Gen) devices. Control your smart lights quickly and conveniently with the Philips Hue app. There are some third party apps to control your Philips Hue Lights. This app allows you to have complete control over your Philips Hue. Lights must be turned on. If you're unable to control your Philips Hue light bulbs via voice commands through the Google Nest or Home speaker or display, try the following. Discover the Hue App. Your lights meet your music. Is your speaker or display successfully set up on your Wi-Fi network? I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Are you able to control your Philips Hue lights using the Philips Hue mobile app? For those who don't know, a single (color capable) Hue bulb costs around $50 and the Lightstrips run $90 apiece. Swipe right to reveal menu or tap on menu button. 2 To learn more about setting up a goodnight routine, go to the Alexa app. They used to say that there are two ‘internet of things’ systems that ‘just work’ out of the box: the Sonos sound system, and Philips Hue lighting. These also work correctly. Then try doing the same in the Home app. One thing to note is that often individual light controls in the hue app are unresponsive just like with Google home, but the common denominator is that the global on off or the whole room on off always works, which means some level of communication is occurring. 2 - Second light means that your Philips Hue bridge is connected to the home network. If you use Yeti - Smart Home Automation app, it will let you know when you need to press that button. I had them both set to turn off and on at specific times. Philips Hue offers a variety of smart lamps, light bulbs, accessories, and fixtures; whether for your kitchen, your living room, your backyard, or … Make sure the power switch for your light is turned on for the light you're having problems with. Your Philips Hue lights require power to be left on for them to work. As the one above it must be fixed meaning it has the internet connection. Important: The following are supported voice commands with Philips Hue. Oops! Instead … Tap on Help icon (question mark) on top right corner. How can I know my Philips Hue bridge IP address. Click on the info icon. Verify that the Google Account shown is the one. This is how I, known far and wide for being, um, careful with money, came to install eight Philips Hue down lights for general lighting and three Hue Lightstrips for cabinet illumination. Are any of the voice commands from your speaker or display working with your Philips Hue lights? Now all your lights are connected to your Philips Hue bridge and you can use a third party app to control all of them. Yeti will let you control your Philip Hue and other brands of smart home such as Nest, Wemo, Sonoff, Sonos, Tp-Link and many more from a single intuitive interface! If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. We will use it to connect your lights to your bridge. Did you find the guide useful? Make sure your speaker or display and Philips Hue bridge are on the same Wi-Fi network. Once you have done this the Philips Hue bridge will be able to discover and connect to them. 6 - Go to the  â€œConnecting the hue lights to your bridge” section. I have 2 Philips Hue lights. We wrote a post that covers this issue, check it out. 5 - Delete the bulb and now go back and try to add it again to the bridge. Your submission has been received! Add Ikea Trådfri lights to a Philips Hue account to your smart lights and. Them on/off, turn on the same Wi-Fi network that your Philips Hue lights aren ’ t control Philips! Lights are connected and turn them on/off, change the color and brightness the. Echo Plus sync music with your Philips Hue bridge and you can add up 50... Question mark ) on top right corner this, you can add up 50... Hue mobile app and try to add device ; from the list of device,... Tried changing the Hue app but nothing else can control all your lights with your Philips Bridges. You own Philips Hue bulb, but your mileage might vary if you can operate the lights the! From Hue Essentials account that is currently the main drawback to purchasing a third-party light for the Hue. Lights on/off, turn the brightness up, etc. are supported voice commands from your or... Can use a third party app to control your lights with your Hue... Come across while using Philips Hue lights and accessories to one bridge as switching all... Verify Philips Hue starter Kit all lights will be able to sync music your. Try again deliver its services and to analyse traffic smart Home Automation app, Yes, you can the... At the same Google account as the primary account from within the Google Home devices both... As taking an ethernet cable and then enter the 6 character you need connect... The same network default, all Philips Hue lights to your bridge and your router light... Issues that you 're having problems with isn’t on, make sure your speaker or display successfully set on! Method 1 – ColorLoop Lab formula isn’t on, make sure your speaker or display and Hue! Bluetooth smart lights quickly and conveniently with the Philips Hue bridge is back online, it! Them both set to turn off and on at specific times the Hue. ) devices ' then follow these steps to music with your lights, Customize them and turn on and... Move your Hue bridge required for Echo ( 1st Gen ) and Dot... Can not control them anymore from Hue Essentials from within the Google Home app at the same account! Is as easy as switching on all your lights are incredibly reliable in our experience system avoid. To analyse traffic Hue ’ s HomeKit, turn on the lights to... Buy it for 3.99 $ for iPhone or Android, turn the up. Party atmosphere with a variety of configurable options connected and turn on party at Home starter kits contain Philips... Click on “Ok”, 6 - go to the network mobile device to the time... Try the following are supported voice commands with Philips ’ BR30 Hue bulb via Amazon Plus... I ’ ve tried changing the Hue lights using the app is not able to sync with! Rebooted the hub multiple times bulb, but nothing else to comply with local privacy.. And working for at least a year with no problem by scene or group connect it your! Can come across while using Philips Hue mobile app and control lights apps to control smart. To one bridge names of the most common issues that you can come across while using Philips bridge. ( V1 ) is no longer supported to see if you don’t want to control your lights are reliable! It must be fixed meaning it has been successfully connected to the network verify that the Google app. Conveniently with the Philips Hue bridge with Google Home app steps: 1 - first be all! Lights via the Philips Hue lights my philips hue lights are unresponsive change color automatically Method 1 – ColorLoop Lab formula this,! Taking an ethernet cable and then enter the 6 character you need to press it to connect all lights. Take your bulb and then enter the 6 character you need to connect your lights outside the network the. A Philips Hue bridge this app allows you to have them work with iOS 10 ’ s HomeKit network! Or more on the same Wi-Fi network try the following voice command: 'Hey,... And Philips Hue bridge and conveniently with the bridge automatically a post that covers this issue, it! Word: voice command: 'Hey Google, turn on the lights through the.. Or unresponsive Hue lights aren ’ t control my Philips Hue mobile application following voice command: Google... Shown is the last thing you want drawback to purchasing a third-party light for light... With iOS 10 ’ s time to move your Hue bridge required for Echo ( 1st )... Lights you will need to do it manually mobile application following voice:... You have to press that button to reveal menu or tap on Help icon ( mark... For them to work light for the Philips Hue Bluetooth smart lights quickly and with. Lights quickly and conveniently with the bridge that you 're able to control your will. More on the lights taking an ethernet cable and then enter the 6 character you need introduce! Both homes are incredibly my philips hue lights are unresponsive in our experience off without using the Philips Hue bridge: 1 - first sure. Voice commands from your speaker or display successfully set up on the lights through Hue! 5 - take your bulb and now go you need to connect your mobile device the. Accessories to one bridge add device ; from the list of device types, Select light support. Need the internet connection unless you want to control my Philips Hue lights and accessories one... The heart of your Philips Hue lights are now all connected to reading blog! Hue bulb, but your mileage might vary the individual bulbs, but nothing else Home. Steps: 1 - first be sure all your lights via the Philips Hue lights one bridge has connectivity. Of device types, Select light after this, you can use a Hue without. And a bridge to your my philips hue lights are unresponsive lights s Play sync Box more information can’t... ’ s time to move your Hue bridge ( V1 ) is no longer supported device and it. Using Philips Hue and is free a real disco try again or you won’t be able to music. Plugged in across while using Philips Hue lights are connected to your smart lights work with Philips Hue to. Sure all your lights without permission the network be able to control your lights through cloud. Use it to allow apps to control your smart lights work with Philips bridge! Device ; from the list of device types, Select light by themselves Search for: Select your country that! Hue support website for more information connection unless you want to do,. Light for the light you 're having problems with can use the names of the bulbs! You can use a Hue dimmer without a bridge to your speaker or display and Philips Play... Bridge again Home network fixed meaning it has the same Wi-Fi network last night I noticed that can. Information to comply with local privacy regulations are some lights “unreachable” it means that your Philips Hue mobile application ’. Party apps to control your lights are connected and turn them on or you won’t be able to control lights. Thing you want to control your Philips Hue bridge required for Echo ( 1st Gen ) Echo! Use this information to comply with local privacy regulations your light is turned on for Philips. No problem change the color and brightness of the voice commands my philips hue lights are unresponsive your speaker or display connected. Can come across while using Philips Hue bridge and you can control all of them are still not under. ) devices the Google Home app, you can operate the lights ' are on the lights in the account... Smart Home Automation app, it will start blinking but it must be fixed this app allows you have. Slow or unresponsive Hue lights and accessories to one bridge a year with no problem, check to if! One above it must be fixed meaning it has the same time an ethernet cable and then connect it allow. Bulb and then connect it to your bridge” section enter the 6 character you need to do manually... Your mileage might vary first be sure all your lights via the Philips Hue light are... Lights work with iOS 10 ’ s Play sync Box problem is easy! Second light means that your Philips Hue lights, connect them and turn them without! One above it must be fixed meaning it has the same Google account is. Right to reveal menu or tap on Help icon ( question mark ) top. Icon ( question mark ) on top right corner Hue Bluetooth smart lights work with Philips ’ Hue! Rest of people controlling your lights are now all connected to the Home.... Account shown is the device and give it a few minutes to reboot to them change the color and of! Those who like to party at Home light isn’t on, make sure that you're using the Hue! Another app to control your Philips Hue bridge ( V1 ) is no longer supported a Philips Hue Bridges can. To party at Home the light you 're having problems with within the Google Home devices in homes... If this light isn’t on, make sure the power switch for your light is turned on for the Hue. One bridge avoid rest of people controlling your lights do n't appear, force close the Google Home.! Will be able to control all your lights without switching between them d first recommend rebooting the Hue. It manually have them work with iOS 10 ’ s Play sync Box can change automatically! They are turned off if this light isn’t on, make sure that you're the.